Refund Policy

Refund Policy
Last Updated: 25/03/2025

At EcoGrowEdu.com (“we,” “our,” or “us”), we strive to provide high-quality educational content and a great learning experience. If you are not satisfied with your purchase, our refund policy outlines the conditions under which refunds may be granted.

1. Eligibility for Refunds

We offer refunds under the following conditions:

Refund requests must be made within 3 days from the date of purchase.
The refund applies only to paid courses and does not cover free or promotional courses.
You must not have completed more than 30 % of the course content.
Refunds are not applicable if you have received a course certificate.

2. How to Request a Refund

To request a refund, follow these steps:

Contact our support team at refund@ecogrowedu.com with your order details.
Provide a reason for your refund request.
Our team will review your request within 5-7 business days.
If approved, the refund will be processed to your original payment method within 14 days.

3. Non-Refundable Situations

We do not offer refunds in the following cases:

Failure to complete the course within the access period.
Course dissatisfaction due to personal preference if content quality meets our standards.
If the refund request is made beyond the eligible timeframe.
Technical issues arising from the user’s device or internet connection (we provide support for troubleshooting issues).
Subscription-based courses after the first billing cycle.

4. Partial Refunds

In some cases, we may offer partial refunds based on course progress and access duration. These will be reviewed on a case-by-case basis.

5. Changes to the Refund Policy

We reserve the right to update or modify this refund policy at any time. Changes will be effective upon posting on this page.

6. Contact Us

For refund requests or any questions, please contact us at:

EcoGrowEdu
Website: https://ecogrowedu.com
Email: info@ecogrowedu.com
Phone: 08141181958

By purchasing courses on EcoGrowEdu.com, you acknowledge and agree to this Refund Policy.